Terms and conditions

Card Technology Services (Pty) Ltd is a business in the plastic card and secure identification solutions industry that manufactures a range of plastic card products and sells card-related solutions such as card personalization equipment and software.

Subject to availability and receipt of payment, requests will be processed within two working days, and delivery confirmed by way of courier. Freight costs are calculated on the size, weight, and value of the product as well as the distance to delivery.

The provision of goods and services by Card Technology Services (Pty) Ltd is subject to availability. In cases of unavailability, Card Technology Services (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

Card Technology Services (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment may be made via Visa and MasterCard.

Card transactions will be acquired for Card Technology Services (Pty) Ltd via PayGate (Pty) Ltd which is the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details will be stored by Card Technology Services (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is the South African Rand (ZAR).

Card Technology Services (Pty) Ltd takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods. We will make our best attempt at keeping our website information as correct and up-to-date as possible, however, we reserve the right to change prices and negotiate with you on favorable terms should items such as volatile exchange rate fluctuations and supplier agreements change significantly.

The Terms and Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that the Provider has the right, at their sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Card Technology Services (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Please note that all card printer manufacturers have print head warranties that cover MANUFACTURER defects only and require print heads to be returned to the manufacturer for warranty claim inspection.
Damage by poor maintenance, willful or negligent operation, or dirt in the operating environment will render a print head warranty invalid. In the event of printhead damage the client will need to order and pay for a replacement head and the credit claim will be sent to the relevant printer manufacturer’s country offices for processing. This may take 6-8 weeks for processing. We will endeavor to prevent this at all costs by providing quality training and consumables as well as any further reasonable assistance we are able.

This website is run by Card Technology Services (Pty) Ltd, based in South Africa and with registration number 2004/029271/07 and Hardy Krüger as Managing Director

Company Physical Address: SO26, Moddercrest Office Park, High St, Modderfontein, Gauteng, South Africa,

Email: sales@cardtech.co.za

Telephone: +27 (0) 11 608 0912